FAQs

I know it can be tricky navigating Google Ads and social media support. Here are the questions I hear most often, organised to help you find what matters to you quickly.

If you can’t find the answer you’re looking for in our FAQs, feel free to drop us an email! We’d be happy to help.

Getting started

What do you do?

I manage Google Ads for small businesses. That means handling the setup, the ongoing management, and keeping you updated on what's happening and why. If you need a Google Business Profile set up or managed alongside your ads, I can help with that too.

How do I know if Google Ads is right for my business?

If people are actively searching for what you offer, Google Ads is worth considering. If you're not sure, get in touch and I'll give you an honest view. If it's not the right fit, I'll tell you that too.

Do I need an existing Google Ads account?

No. I can work with an existing account or build one from scratch.

Booking and payments

How do I get started?

Get in touch via the contact page with a bit of background on your business and what you're looking to do. If we're a good fit, I'll put together a proposal for you to approve before any work begins.

How does payment work?

Monthly management is invoiced in advance. Setup fees are one-off and invoiced separately before work begins. All payments are processed via Stripe.

Do I need to pay upfront?

Yes. Monthly management fees are due at the start of each month. Setup fees are due before work begins.

Working together

What's included in Google Ads management?

I handle the setup, targeting, ad copy, keyword research and ongoing optimisation. You'll get regular updates and clear performance reports that tell you what's actually happening with your budget, not just a page of numbers.

What's included in Google Business Profile management?

I keep your profile active and accurate. That includes setup or review, regular updates, responding to reviews, and making sure your information is current. £150/month.

How much should I expect to spend on Google Ads?

I typically work with businesses spending £300 or more per month on ads. If you're unsure what budget makes sense for your business, get in touch and we can talk it through.

Do I need a website to run Google Ads?

Not necessarily. Ads can point to your Google Business Profile or a dedicated landing page. I'll help you work out the right setup based on where you are right now.

How do I know if my ads are working?

You'll get regular updates covering impressions, clicks, and cost per result. I'll explain what those numbers mean for your business in plain language, so you always know what you're getting for your budget.

Policies

What is your cancellation policy?

Monthly management requires 28 days written notice to cancel. Monthly fees are non-refundable once the service period has started. Setup fees are non-refundable once work has begun.

Still have questions?

Get in touch and I'll do my best to help.